Frequently Asked Questions
Choosing a Retirement Home can be a difficult decision. At Winchester Glen, we want they transition to be as smooth and painless as possible. Here are the answers to some of our most frequently asked questions. Hope they help!
Where is Winchester Glen Retirement Community located?
Winchester Glen is in North Oshawa at 2501 Thoroughbred Street. The closest main intersection is Simcoe Rd & Winchester Rd., just south of the 407.
What is Independent Living?
Independent Living is a good option for residents seeking the benefits of living in a senior-friendly community while still enjoying all the choices of living independently. Our flexible pricing gives our residents the freedom to add and remove services such as meal plans, housekeeping and care services whenever they like.
Independent Living offers 1-bedroom and 2-bedroom private suites in a variety of styles in the Elmcroft South section of the building. All suites are equipped with full kitchens and in-suite laundry.
What is Assisted Living (Independent Supported Living)?
Assisted Living – also known as Independent Supported Living is ideal for seniors looking for a full-service retirement experience. Our all-inclusive pricing lets you rest easy knowing that the tiresome chores of cooking, housekeeping and linen laundry are taken care of for you. Residents in Assisted Living also have the reassurance of having the support of our care staff for medication administration and 24-hour emergency assistance, if needed. Additional care services are available as needs change over time.
Assisted Living offers studios, 1-bedroom and 2-bedroom private suites in a variety of styles in the Parkwood North building. All suites include a kitchenette with a fridge/freezer, a sink, cupboards & counterspace. Complimentary laundry facilities are located on each floor.
Will I be able to bring my pet to live with me at Winchester Glen?
Absolutely. We understand that pets are beloved members of your family, and we are happy to welcome them to Winchester Glen. We do expect that you will take full responsibility for your pet, feeding, caring and walking them as required. Please ask about our pet policy before bringing your pet to live with you in your new home.
Can I bring my own furniture and personal accessories to decorate my new home?
Yes, we encourage you to do so. It would not be your home if you were not surrounded by your personal treasures. You are welcome to bring your own furniture, pictures, drapes, bed linens, towels, plants, and other items that will make you feel at home.
Can I come and go as I please?
Absolutely you can. For fire and safety purposes, we simply ask that you sign out when leaving and sign back in once you return. The sign out and in book is located at the Front desk. We also encourage your friends and family to sign in and out when visiting.
Is the building secure?
All exterior doors are secured at night and you will have your own personal key to come and go as you please.
Are the suites air conditioned?
Yes! Every suite has individual heating and cooling control so you can set the room temperature to suit your own comfort level. Winchester Glen will have air conditioning throughout the building.
What happens if my care needs change?
We recognize that needs may change from time to time. Provided our professional staff can safely care for you, our Director of Wellness and care team will be pleased to prepare a customized care plan designed to meet your needs.
What if I need emergency assistance?
There is professional staff in the building 24 hours a day to ensure your safety. In the case of an emergency you need only to push the button on your pendant, bracelet or emergency device to access the care team.
When can my family and friends visit?
Visiting hours are anytime. Family and friends are welcome to join you for a meal, or even overnight. If you have adequate space in your suite, you are welcome to have a short-term guest stay with you for a limited amount of time. Family and friends from out of town are also welcome to enjoy a “hotel stay” with us which includes meals at a very reasonable rate, provided there is a suite available at the time.
Do you offer any options for short-term stays?
Yes, we happily welcome residents for both “respite stays” and “trial stays”, pending availability. Whether you are recovering from a health issue or surgery, or you just need a break from the daily grind of cooking and cleaning, a respite stay can provide you with the short-term care you may need with all the comforts of home. If you’re not sure if retirement community living is for you, a trial stay will give you the opportunity to experience firsthand what it’s all about, without the pressure of a commitment.
Will I be able to bring my vehicle?
Yes, you are welcome to bring your car. Designated underground parking will be available for a monthly fee.
Do I have to sign a lease?
We are licensed under the Retirement Home Authority and are required to have all residents sign a Financial Agreement in order to ensure everyone is aware of their rights and the standards of Winchester Glen. At the time of signing, charges for all services will be explained and provided in writing so you are well informed. You are never tied to a long-term agreement and only need to give 30 days’ notice should you wish to leave Winchester Glen for any reason.
We are always here to help. If you have any other questions, don’t hesitate to contact us at any time.